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Power cut helpline   ()

You can now report a power cut quickly by calling 105 - the new national helpline number.

Many people don’t know who to contact during a power cut and wrongly call the electricity supplier shown on their bill.

By calling the helpline, householders will be put through to the company that repairs local power networks and restores power.

The 105 number is available to electricity customers in England, Scotland and Wales and can be accessed from most landlines and mobile phones

The number is jointly funded by electricity network operators - the companies that manage the cables, wires and substations that bring electricity into homes and businesses. Network operators can also be contacted directly by phone or via their website, and most network operators can be contacted through social media too.

The public can also call 105 if they spot damage to electricity power lines and substations that could put them, or someone else, in danger. If there’s a serious immediate risk, the emergency services should also be contacted.

Visit www.powercut105.com(opens in a new window) to find out more about the new 105 telephone number and electricity network operators.